Approximate Lead Times
While we offer an Online Shopping experience and hold limited stock of our product range, we are not a shop and so all orders are processed to client specifications.
Based on this, we have general lead times as follows...
NOTE, WE ARE IN OUR PEAK SEASON SO THESE TIMES BELOW HAVE RECENTLY BEEN UPDATED. WE WILL TRY TO STICK TO THE GENERAL LEAD TIMES, HOWEVER PLEASE EXPECT DELAYS, PARTICULARLY WITH THE TRUCKING/FREIGHT COMPANIES WHO SEEM TO PUSH OUT THEIR DELIVERIES 2-3 DAYS THIS TIME OF YEAR.
- Medium Duty Tracks approx 3-5 work days
- Heavy Duty Tracks/ Wave Tracks approx 5-7 work days
- Stainless Steel Range (excludes Black Rods) approx 5-7 work days
- Clip-On Rods/ Pelmets approx 5-7 work days
- Metal Rods (includes Black Rods) approx 5-7 work days
- Combo/ Linear Rails approx 7-10 work days
- Hospital Tracks approx 7-10 work days
- Motorised Tracks approx 10-14 work days
- Blinds approx 10-14 work days
Note - work days, exclude weekends.
While we will endeavour to stick to these lead times, with fluctuating volume of orders and work load, these are to be used as an indication of lead times only.
Should there be a genuine delay for whatever circumstance, we would notify you.
URGENT ORDERS - please advise us and we will always try and assist where possible.